RunCloud offers four subscription plans for different needs and budgets: Essentials, Professional, Business, and Enterprise. You can choose to pay monthly or yearly for any plan.
Note: If you have any inactive or offline servers connected to your RunCloud account, they will still count towards your server usage quota.
Please note that Paddle’s payment system prevents any subscription modifications if your renewal is scheduled within the next 30 minutes or if your subscription status is “past_due”. During these periods, you will be unable to make any changes to your subscription, including upgrades, downgrades, or billing cycle adjustments. To avoid any service interruptions, please ensure you make subscription changes well in advance of your renewal date and maintain an active payment status.
You can upgrade or downgrade your subscription plan anytime on your RunCloud dashboard. To do so, follow these steps:
1 – On the RunCloud dashboard, click Settings in the top right corner of your screen.
2 – The page will display your current plan and its details. If you do not have a plan, you can click on Add Subscription and enter your payment information to start using RunCloud.
3 – To change your plan, click on Edit Plan.
4 – The page will show the available plans and their features. You can compare them all and choose the one that best suits you. For more information, visit our pricing page here.
5 – Select the plan you want to switch to and choose whether to pay monthly or yearly. Switching to an annual plan will save you money.
6 – To add a backup plan, select daily, weekly, or monthly backups and the storage size you need. We highly recommend using RunCloud backup storage, which is much more convenient than third-party options (and supports incremental backups).
Note: If you upgrade your plan, you will be charged immediately for the difference between your old and new plan. If you downgrade your plan, you will receive a credit for the unused portion of your old plan that will be applied to your next payment.
7 – Once your payment is complete, you will receive a confirmation email from Paddle, our merchant of record.
