Cookie Policy

Last updated: 28 Aug 2020

RUNCLOUD SDN BHD and its Group Companies (collectively, “RunCloud”, "us", "we", or "our") operates https://runcloud.io, https://blog.runcloud.io, https://manage.runcloud.io, https://runcloud.news and other subdomain of runcloud.io (the “Sites”, “Service” or “Services”).

Cookies and Other Tracking Technologies

RunCloud and our solution providers use various technologies to collect information, such as cookies and web beacons.

Why do we use tracking technologies such as cookies?

We use web beacons, first party and 3rd party cookies; to provide you the access to our Service without hassle; for operational use of our Service; to improve, customize our Service for your experience; to understand your interest, usage of our Service and deliver to you relevant information or advertisement that is only at your best interest.

Type of Cookies

Essential Cookies

For essential cookies, you’re not able and not advisable to opt-out as it gives effect to the Service delivered to you. These cookies are required either to store your preferences or remembering your actions.

Provider Purpose
RunCloud Operational use of the Service.
Freshworks Delivery of Technical support.
Restpack (AnnounceKit) In-app notification service.

Non-essential Cookies

  Provider Opt-out
Analytics Hotjar https://www.hotjar.com/privacy/do-not-track/
Google Analytics https://tools.google.com/dlpage/gaoptout
Advertising Facebook Pixel

Changing your Cookie Settings

The browser settings for changing your cookies settings are usually found in the ‘options’ or ‘preferences’ menu of your internet browser. In order to understand these settings, the following links may be helpful. Otherwise you should use the ‘Help’ option in your internet browser for more details.

Changes to this Cookie Policy

We reserve the right to update or change our Cookie Policy at any time and we encourage you to check this Cookie Policy whenever you use our Sites to stay informed. If the changes are significant, we will provide a more prominent notice by adding a notice on our Sites, notification, or by sending you an email notification if you’re a registered user.Your continued use of the Service after we post any modifications to the Cookie Policy on this page will constitute your acknowledgment of the modifications and your consent to abide and be bound by the modified Cookie Policy.

Contact Us

If you have any questions about this Cookie Policy, please do not hesitate to contact us by email at [email protected] or by raising a ticket in the support system.