Welcome to the RunCloud 2025 Year in Review. 

First of all, Happy New Year! Here’s to 2026! 🎉🎆👏

As we write this, we’re wrapping up the first week of 2026. And, as is the trendy thing to say this year – and every year before – largely because it tends to be the case: it’s been quite a year. 

If you’re here for the first time, here’s a bit about us: 

  • RunCloud is a server management platform that makes it easy to run production-grade infrastructure on your favorite cloud providers (including AWS, UpCloud, Vultr, and more). Trusted from startup to enterprise – from your favorite indie hackers and WordPress agencies all the way through to world-class hosting companies. 
  • Our mission is to make server management so simple & reliable that it fades into the background. We believe you should spend your energy scaling your business, shipping code, and serving your customers, rather than fighting with the command line or worrying about uptime, performance, and the cost of using managed providers eating into your margins. 

But we couldn’t do this alone. We build the tools, but you build the web. 

To our amazing community of developers, agencies, and business owners: Thank you, RunCloud users. Thank you for trusting us with your mission-critical applications, for your honest feedback, and for pushing us to keep shipping. 

Let’s take a moment to celebrate what a year it’s been & look ahead to 2026.

2025 By The Numbers

This year, RunCloud celebrated its 8th anniversary. 

🌍 Serving 120 countries, powering nearly 100k servers & 400k+ apps

🕵️ 38 product updates shipped. 

📈 Over 200,000 web app deployments: from personal blogs to high-traffic ecommerce stores, you built & launched it all.

RunCloud Around the World

We often talk about “The Cloud,” but real servers live in real places, managed by real people. RunCloud isn’t just present in Silicon Valley or the usual major tech hubs; we are powering businesses in 138 different territories around the globe.

It’s always striking to see RunCloud adopted in unexpected places. RunCloud is truly global, and this year we saw active servers managed from some of the most remote and fascinating corners of the world, including:

  • Turks and Caicos Islands
  • Christmas Islands
  • Isle of Man
  • Mongolia
  • Faroe Islands

Whether you are coding from a high-rise in New York or a remote office in the Faroe Islands, we are proud to be the engine behind your infrastructure.

This Year in Support & Service

Good infrastructure should stay out of your way, and software should be easy to use. 

A big part of this is having great, well-written, human-written documentation. 

But when something does go wrong, being able to rely on human support matters. We’ve invested heavily in our support team this year to ensure that when you reach out, we are there to provide a prompt response.

  • Lightning Fast Responses: We respect your time. In 2025, our average first-response time during business hours was under 20 minutes. 
  • Customer Happiness: Speed means nothing without quality. We are incredibly proud that over 90% of customers rated their support experience as “Extremely Satisfied.”

Feedback from RunCloud users drives our roadmap, and your satisfaction is our top priority. Thank you for trusting us with your business. While we want to celebrate where we are, we also recognize that our work here is never done & as such, it goes without saying that we retain our commitment to continuous improvement in support. 

This Year in Product

In 2025, we shipped 38 product updates, ranging from major new features to critical platform improvements. While some of these were entirely new feature releases, others were necessary maintenance and platform enhancements that don’t always get headlines, but quietly make RunCloud work better for you every day.

Auto Healing

Server stability is non-negotiable; however, services can sometimes crash due to traffic spikes or memory leaks. In the past, this would have created panic and required a manual restart. This year, we introduced Auto Healing to take that stress off your shoulders.

This feature actively monitors your server’s essential services. If a service goes down, RunCloud doesn’t just alert you; it attempts to restart the service automatically to get your site(s) back online instantly. 

Learn more: Understanding the RunCloud Auto Healing Feature

MySQL Support

For years, MariaDB has been the default standard on our platform, but we know that developers love choice. RunCloud users asked for it, and in 2025, we delivered full MySQL Support. RunCloud users can now choose the database engine that best fits their specific application requirements when provisioning a server.

We didn’t stop at just adding the engine, though. We wanted to make the transition as seamless as possible. We introduced a dedicated MySQL/MariaDB Migration Tool that allows you to switch your existing databases between the two engines effortlessly. Whether you are migrating legacy projects or optimizing for specific performance needs, the choice is now 100% yours.

Learn more: How to migrate between MySQL and MariaDB

HTTP/3 Support

Speed is the currency of the web, and this year we gave your sites a significant performance boost at no extra cost. We rolled out full support for HTTP/3. This protocol reduces latency and enhances connection stability, particularly for users on mobile networks.

By opening the necessary firewall ports and optimizing the server stack, we enabled your sites to serve content more quickly and securely, with users having no need to upgrade hardware to get it. It’s a free performance upgrade that ensures your applications remain on the cutting edge of web standards.

Maintenance Mode

Sometimes you need to take a site offline to perform critical updates or fix a bug, but you never want your visitors to see a broken page or a raw error log. This year, we simplified this workflow with our new Maintenance Mode feature.

With a single click, you can now make your website temporarily unavailable to the public. It is the cleanest way to handle downtime during deployments or modifications. Once your work is done, simply toggle it off, and your site is back in business instantly.

Learn more: How to Enable Maintenance Mode for a Web Application

Community & Events

2025 was a big year for community connection and real-world engagement. RunCloud appeared not just online, but also in places where users build, learn, and collaborate.

WordCamp Pune 2025

In February, RunCloud was a Silver Sponsor at WordCamp Pune 2025, joining developers and WordPress enthusiasts in India. Teams shared product insights, answered questions in person, and met users face-to-face.

WordCamp Europe 2025 🇨🇭

In June, Arif Tukiman (CEO) and Rajendra Zore (CMO & Product Strategist) travelled to attend WordCamp Europe, where they were supported by a “semi-local” (me!). 

Although I wasn’t raised in Switzerland, I am half-Swiss (on my mother’s side) & conveniently from the German part, which made it all the more enjoyable to meet some of RunCloud’s German and Swiss users at the conference. 

WordCamp Europe 2025 was a particularly special one for us as we announced the Arch by RunCloud project, opening up our waitlist (join here).

Being able to meet a lot of our users, including ones who very recently migrated over, as well as other active members of the community who were just hearing about how they can run their own infrastructure with RunCloud, truly never gets old. 

Over the next year, we hope to start gradually inviting existing users as a part of a phased rollout, starting with select high-usage accounts, followed by those who have registered for early access, and eventually opening up broader access (so make sure to get on the waitlist sooner rather than later 🙌).

WordCamp Malaysia 2025

Later in the year, RunCloud supported WordCamp Malaysia 2025 as a Gold Sponsor. At the event in Petaling Jaya, the team connected with Southeast Asian developers, shared best practices, and talked through features like RunCache with attendees.

RunCloud’s presence at these events helped users learn about server management workflows directly from the team. It also strengthened relationships with local WordPress communities, from workshop sessions to casual chats at booths.

Beyond sponsorships, local meetups and ambassador-led gatherings continued throughout the year, bringing RunCloud users together for learning and collaboration.

Looking Forward – Our Vision for 2026

We couldn’t wrap up the year without giving you a glimpse of what’s to come. While we’re proud of what we achieved in 2025, we are even more excited about what we are building for 2026. We have two major announcements to share, and we believe they will change the way you work.

Announcement #1 – Introducing RunCache

For years, you have trusted RunCloud to manage the server-side performance of your applications. Now, we are taking that expertise directly into your WordPress dashboard.

We are thrilled to announce RunCache, our very own, all-in-one WordPress caching plugin.We built RunCache to solve a simple problem: making WordPress fast shouldn’t require a degree in systems engineering. With RunCache, you can enable a full suite of performance layers (Object Caching, PHP Caching, NGINX Caching, and CDN Caching) all with a single click.

And the best part is that RunCache will be completely free & cloud-agnostic. 

We believe that high performance should be accessible to everyone. Unlike other proprietary solutions that lock you into a specific hosting environment, RunCache works on any server, with any cloud provider. Whether you are on RunCloud or not, you can use RunCache to supercharge your site.

Fast, free, and coming soon to a WordPress dashboard near you. What’s not to love?

Announcement #2 – Introducing Arch

Our engineering team is currently focused on refactoring RunCloud’s architecture to prepare for Arch, so we aren’t yet ready to reveal everything. Join the waitlist for Arch today.

This year, we plan to start gradually inviting existing users as a part of a phased rollout, starting with select high-usage accounts, followed by those who have registered for early access, and eventually opening up broader access (so make sure to get on the waitlist sooner rather than later). 

Wrapping Up

As we close the chapter on 2025, we are filled with immense gratitude. The numbers and milestones matter, but what matters most is you – the developers, agencies, and business owners who trust us with your infrastructure every single day.

2025 was an amazing year of strengthening foundations and scaling up, but we promise that 2026 is going to be even better. With tools like RunCache and Arch on the horizon, we are gearing up to make your workflow faster, simpler, and more powerful than ever before.

Thank you for being part of our journey, for your feedback, and for helping us build the web.

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