Stuck At Server Provisioning – What Now?

To install RunCloud successfully, you need to meet the following requirements:

• Your VPS must be fully installed and initialized before you run the RunCloud installation script.
• Your VPS must be a fresh instance with no pre-existing software on it. RunCloud will not work on a VPS that has other web servers or control panels installed.
• Your VPS must be running either Ubuntu 20 or 22 as the operating system.
• Your VPS firewall must allow incoming and outgoing traffic on ports 22, 80, 443, and 34210.
• If you are using a manual installation script, you must enter the correct root password when prompted by the RunCloud installation script.

If you are stuck at 100% during installation, please check that you have met all the requirements above. If you have, you can try to delete the server on RunCloud and reinstall it again. If you still face installation issues, please contact our support team by opening a ticket.