Caching improves the performance and efficiency of your website. However, sometimes caching can cause issues such as outdated content, broken links, or layout problems.

The most common cause of caching issues is that your browser or server is displaying an old version of your website that does not reflect the latest changes or updates. To solve this problem, you need to purge the cache and refresh the page.

Purging the cache means deleting the stored data from your browser or server, and forcing it to fetch the new data from the original source. To purge the cache and refresh the page, follow these steps:

  • If you are using a caching plugin or service on your website, such as RunCloud Hub, go to its settings and click on the purge cache button. This will clear the cache on your server, and make sure that your website delivers the latest content to your visitors.
  • On your web browser, press Ctrl+F5 (Windows) or Command+Shift+R (Mac) on your keyboard. This will clear the cache on your browser and reload the page with the new content.
  • If you are using a mobile device, such as a smartphone or tablet, go to your browser settings and look for an option to clear browsing data or history. Select the cache option and tap on clear. Then, go back to your website and refresh the page.

For 99% of cases, purging the cache and refreshing the page will solve any caching issues, and display the correct content on your website. However, if you still encounter any problems, you may need to check other factors, such as:

  • Your DNS settings: Make sure that your domain name is pointing to the correct IP address of your server, and that there are no errors or conflicts in your DNS records.
  • Your CDN settings: If you are using a content delivery network (CDN) to speed up your website delivery, make sure that it is configured properly and that it is not caching any unwanted files or resources.
  • Your code or plugins: If you have made any changes to your website code or installed any new plugins, make sure that they are compatible with your website and that they are not causing any errors or conflicts.

If you need any further assistance or guidance on troubleshooting caching issues, please feel free to contact our support team or join our community forum. We are always happy to help you optimize your website performance and user experience.