RunCloud Help

Nov 24, 2022

How to use backup?


Upon clicking the Create your first backup or Backup site link, you will be taken to a screen to select whether to backup your website, database, or both. Regardless of whether your website is on WordPress or not, it is highly recommended that you always backup both the web application files and the database. 

Not only is it recommended that you do this, as we will do all in our power to ensure that you have a safety net or backup system in place, but it is recommended that you either use a service like GitHub or another backup service, such as DigitalOcean or Vultr backups, just to ensure multiple backups are being created.

"I have too many backups here," said no one ever.

You can have too few backups, but you can never have enough backups. 

And trust us, it is a far better problem to have too many backups than to have no backups at all.


  • RunCloud DOES NOT make backups of your data automatically.

  • If you choose to store data as Local Backup, you keep this on your server at your own risk.

  • It is highly recommended that you make a backup to an external location by using RunCloud backup or External Backup.

  • RunCloud Backup and Local Backup are available to all paid users.

  • RunCloud External Backup with the exception of Amazon S3 is available to business users only. 

  • RunCloud Backup is currently free to all paid users.

Backup Configuration

This is the place to enable backups for your Web Applications and Databases, located in the Backup menu item at the top of the dashboard. To enable or disable your backup, you will need to toggle a button to enable the backup. To view the backup summary, backup settings, and backup files, click the view button.

Web Application, Database, or Both

  • Select whether to backup your web application, database, or both.

Select Web Application

  • A list of your web applications to backup. You may choose one for each backup plan.

Site Label

  • This will help you identify the backup of your web application. 

Backup Every

  • 12 hours

  • 1 day (Recommended)

  • 2 days 

  • 3 days

  • 1 week

Start Time

Choose a time when the RunCloud backup service should begin backing up your data.

Backup File Retention

  • 3 days

  • 1 week (Recommended)

  • 2 weeks 

  • 1 month 

Exclusion: Exclude Folder/File from Backup

* Automatically exclude .git, node_modules, vendors, and storage/logs directories.

* For WordPress web apps, automatically exclude related backup and cache files/directories.

Exclude table from backup

Send notification to Email, Slack and/or Telegram when

  • Backup Success

  • Backup Failed


  • Creates the backup plan for your web application.

Creating a backup instance for web application

To create a backup instance for a Web Application, there are a few form fields that you need to configure.

After that, everything should be ready to go.

Backup V3 Pro External Backup

When choosing the External backup storage, you may choose to enter the API integration key of your preferred platform.  

Backup V3 Pro Local

You can also set the percentage of disk for when backups should stop so that your disk does not accidentally become full and prevent it from operating.

RunCloud Backup Options

Backup Type

Full Backup: all files are backed up every time there is a backup done. (not recommended)

Incremental: all files are backed up initially, and only files that have changed are backed up. (recommended)

Backup File Format

tar: files are backed up and zipped into a tar file type.

tar.gz: files are compressed and zipped into a tar.gz file type.

Once your backup options are selected and you have clicked Create, you will be taken to the next screen for a summary of your current backup.

Upon clicking Backups on the navigation menu, you will see a populated area of your backups.

Once RunCloud begins to initiate backups of your website, you can see your Backup Snapshots and select from the following options:

  • Download Database File

  • Download Web Application File

  • Restore

  • Delete

Upon restoring a web application, there are several options.

Storage Type

  • Current site

  • Other site

  • New site

You can also choose to delete any existing web application and database before the website is restored.

If you have any additional questions or need assistance with the new Backup V3 functionality, don't hesitate to contact the RunCloud Support Team.