Privacy Policy

We protect your data with the best methods that we can.

RunCloud Privacy Policy

COOL CODE SDN BHD (“us”, “we”, or “our”) operates and (the “Sites”). This page informs you (“user”) of our policies regarding the collection, use and disclosure of Personally Identifiable Information we receive from users of the Sites.

We use your Personally Identifiable Information only for providing and improving the Sites. By using the Sites, you agree to the collection and use of information in accordance with this policy.

Information Collection And Use

While using our Sites, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you. Personally Identifiable Information may include, but is not limited to your name. You also may be asked to enter your email address, credit card information or other details to help you with your experience.

In addition, we do store cookies on your computer. A cookie is a small text file that is stored on a User’s computer for record-keeping purposes which contains information about that user. Cookies also allow us to collect Non-Personally Identifiable Information from you, like which pages you visited and what links you clicked on. Use of this information helps us to create a more user-friendly experience for all visitors.

No Credit/Debit Card Information Is Stored

We do not store your credit/debit card information on any servers. For billing purpose, we have partnered with Braintree, a subsidiary of PayPal which is a globally trusted and respected payment gateway. Once user linked their credit card, the credit card information will be transferred to the stated payment gateway and we will be provided with a token in return. The token that will be used for communication with the payment gateway in the future instead of user’s credit card information. Your credit card details are encrypted and securely stored by Braintree to enable us to automatically bill your credit card on a recurring basis. Braintree’s Privacy Policy can be reviewed here.

How do we use your information?

We may use the information we collect from you when you register, make a purchase, sign up for our newsletter, respond to a survey or marketing communication, surf the website, or use certain other site features in the following ways:

  • To personalize your experience and to allow us to deliver the type of content and product offerings in which you are most interested.
  • To improve our website in order to better serve you.
  • To allow us to better service you in responding to your customer service requests.
  • To administer a contest, promotion, survey or other site feature.
  • To quickly process your transactions.
  • To ask for ratings and reviews of services or products
  • To follow up with them after correspondence (live chat, email or phone inquiries)

We use cookies to save you time while using the Sites, remind us who you are, and track and target User interests in order to provide a customized experience. Cookies also allow us to collect Non-Personally Identifiable Information from you, like which pages you visited and what links you clicked on. Use of this information helps Us to create a more user-friendly experience for all visitors

How do we protect your information?

We are fully committed to protecting the security of customer collected Personal Information. To achieve that we implements various of industry-standard security technologies and measures to help to protect your Personal Information from unauthorized access, use, or disclosure which include but are not limited to encrypting any transmission of said information using secure socket layer (SSL), passing of credit card information directly to our PCI compliant Merchant Processor, encryption of any collected credit card information, encryption of passwords and other authentication mechanisms.

The security of your Personal Information is very important to us, but remember that no method of transmission over the Internet, or method of electronic storage, is 100% secure. While we strive to use commercially acceptable means to protect your Personal Information, we cannot fully eliminate security risks and guarantee its absolute security.

Third Party Disclosure of Personally Identifiable Information

We do not sell, trade, or otherwise transfer to outside parties your Personally Identifiable Information.

Third Party Disclosure of Non-Personally Identifiable Information

We may disclose or share Non-Personally Identifiable Information with Partners and Affiliates.
For example, we may share aggregated demographic information (which does not include any Personally Identifiable Information). We may also publish this information for promotional purposes or as a representative audience.

Opt Out

User can choose to opt out of providing and asking that any Personally Identifiable Information that was collected be removed if they believe it is being used in a manner not consistent with what was presented in the privacy policy. User can do so by contacting us through the Sites or any communication medium that the user prefer.

Changes To This Privacy Policy

This Privacy Policy is effective as of 1/3/2017 and will remain in effect except with respect to any changes in its provisions in the future, which will be in effect immediately after being posted on this page.

We reserve the right to update or change our Privacy Policy at any time and you should check this Privacy Policy periodically. Your continued use of the Service after we post any modifications to the Privacy Policy on this page will constitute your acknowledgment of the modifications and your consent to abide and be bound by the modified Privacy Policy.

If we make any material changes to this Privacy Policy, we will notify you either through the email address you have provided us, or by placing a prominent notice on our website.

Contact Us

If you have any questions about this Privacy Policy, please contact us.